There are few things more stressful than tackling a crisis situation unprepared. Nothing causes a blood pressure spike quite like a social media issue going viral or the local TV station calling for “your response” on an employee’s blunder. Crime situation? Alleged product tampering? Food-borne illness? Employee outburst caught on video? What about a poor sanitation rating or recordable …

The Calm Before The Crisis Read More »

Even in 2023, social media continues to be an essential piece of the marketing mix for businesses. And sure, anyone can put a social media post together – but our social team knows that it takes a creative, data-driven strategy to move the needle, reach your target audience and propel real action. Wanna know the …

The Power of Storytelling in a Social Savvy World Read More »

Things happen. Bad reviews, a less-than-stellar inspection writing, and foodborne illnesses are all issues that restaurant owners must look out for each day. These types of negative press are unfortunate, but if you have a plan in place, you can weather the storms through proactive restaurant PR. Raleigh, NC-based McKeeman Communications shares insight on three …

Own A Restaurant? Here Are Three Key Things To Include In Your Crisis Management Plan Read More »

Grand openings, market entries, new product launches – no doubt, they’re a lot of work. One restaurant owner once described the experience to me as “birthing a baby.” I may not be a restaurant owner, but I have opened and rebranded my own business, helped restaurant owners open hundreds of locations and I’ve given birth to three …

Opening soon? Think outside the ribbon… Read More »

You have a story, and it’s told by more than just the food you sell to your customers. If you want it shared, you must look for ways to incorporate local media into your restaurant PR. Raleigh, NC, has many news outlets, both online and off. But you have to know how to get attention …

How To Get Your Restaurant’s Story Told On Local Media Read More »

For 2023, let’s scratch talking about a completely “new year, new you.” Instead, let’s focus on what works. As busy business owners, restaurant executives and marketing professionals, you get that. Our best successes are often the result of a renewed commitment to your business’s strengths. For your 2023 marketing plans, that likely means resisting the …

Why your PR doesn’t need a new year’s resolution! Read More »